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Shopping Information
What products does Silverbow offer?
Silverbow specializes in handmade kids’ clothing and accessories, crafted with love and care for ultimate comfort and style.
Do you offer custom or personalized orders?
Yes! We offer customized clothing and accessories to suit your little one’s unique style. Email us at info@silverbowofficial.com with your requirements.
What sizes do you offer?
We provide a wide range of sizes for newborns, toddlers, and young kids. A detailed size chart is available on each product page.
Are all Silverbow products handmade?
Yes! All our kids’ clothing and accessories are handcrafted with high-quality materials to ensure comfort, durability, and style.
How do I care for Silverbow products?
We recommend gentle hand wash or machine wash in cold water with mild detergent. Avoid bleach and harsh chemicals to maintain fabric quality.
Payment Infomation
How can I track my order?
Once your order is shipped, you will receive an email/SMS with a tracking link to check your order status.
What is your shipping time?
Metro Cities: 3-5 business days
Other Cities & Towns: 5-7 business days
Remote Areas: 7-10 business days
Do you offer Cash on Delivery (COD)?
es, COD is available for select pin codes. A small additional fee may apply.
What should I do if I receive a damaged or incorrect item?
Please email us at info@silverbowofficial.com within 48 hours of delivery with photos of the issue, and we will assist you with a replacement or refund.
Can I return or exchange a product?
Yes, we accept returns & exchanges within 7 days of delivery for unused items with tags intact. Customized products, sale items, and accessories are not eligible for return.
